Privacy

 

Privacy Policy:

At VESTA we know how important it is to protect your personal information. When you are shopping with us online we want to make your shopping experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to explain our practices for the collection, use, and disclosure of your personal/non personal information. This Policy applies to our website only. 


Personal Information: 

Personal information is information that can identify an individual or information about an identifiable individual. We may collect personal information such as:

  • your contact information - e.g., name, postal address, telephone number, and email address
  • your personal preferences - e.g., product wish lists, language preferences, and marketing consent
  • and your transaction information - e.g., products purchased, method of payment, amount paid, and credit or debit card number

Non-personal Information: 

Non-personal information is information that does not identify you as an individual. We may collect non-personal information such as:

  • we may ask you for your postal code to assist us with planning our flyer distribution
  • we may collect certain non-personal data when you visit our website, such as the type of browser you are using or the referring URL 
  • we may collect and summarize customer information in a non-personal, aggregate format for statistical and research purposes
  • We may, for example, summarize our data to determine that a certain percentage of contest entrants are male, aged 18 to 25

How Your Information Is Used: 

VESTA may use your personal information for a number of different business purposes, including but not limited to:

  • fulfill your specific requests for products, services or information
  • provide customer support to assist you with your questions or complaints
  • conduct surveys in order to improve our services 
  • measure and improve the effectiveness of our website or our marketing endeavors
  • detect and protect against fraud and error 
  • track and analyze your purchases and preferences to better understand your product and service needs and eligibility
  • tailor our online content or in-store offerings based on your preferences
  • if you ask us, to offer and promote additional products and services we offer 
  • and for other purposes as described in this Privacy Policy

Your Consent:

VESTA will collect, use, or disclose your personal information only with your knowledge and consent, except where required or permitted by law. When you choose to provide us with your personal information you consent to the use of your personal information as identified in this Privacy Policy and as may be further identified at the time of collection.


Express Consent: 

Sometimes you will be asked to give your express consent, such as by checking a box to indicate your consent to receive marketing communications, or by providing your signature to indicate your acceptance of the use and disclosure terms presented on an application form.


Implied Consent:

Other times, we may obtain your consent implicitly when we can reasonably conclude that you have given consent by some action you have taken or an action you have decided not to take. Generally, this occurs where the purpose for use of your personal information would be reasonably apparent to you.


Withdraw Your Consent: 

You may notify us at any time that you wish to withdraw or change your consent to our use and disclosure or your information. We will accommodate your request subject to legal and contractual restrictions related to your transactions. If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe.


Our Website:

Our website can be browsed anonymously. However, to engage in certain special features or functions of our website, or to order products and services from our website, you may be asked to provide certain personal information, such as your name, email address, postal address, telephone number, or credit card information. We use this information to create your account, contact and correspond with you about your order, respond to your inquiries, and monitor functions of our website that you choose to use, such as Customer Reviews.

When using our website, we may collect the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access our website, the Internet address of the website from which you linked directly to our website, the operating system you are using, the sections of the website you visit, the website pages read and images viewed, and the content you download from the website. This information is used for website and system administration purposes and to improve the website.


Cookies:

The website uses "cookies", a technology that installs a small amount of information on a website user's computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the website (so you do not have to enter your language preference every time), to offer personalized Web page content and information for your use, to track your activity at the website, to respond to your needs, and to otherwise facilitate your website experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain features of the website or engage in transactions through the website.


Website Tracking Information: 

We may use web beacons or pixel tags to compile tracking information reports regarding website user demographics, website traffic patterns, and website purchases. We may then provide these reports to advertisers and others. None of the tracking information in these reports can be connected to the identities or other personal information of individual users. For our own research purposes we may link tracking information with personal information voluntarily provided by website users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy.


Links To Other Websites: 

Our website may contain links to other website or Internet resources which are provided solely for your convenience and information. When you click on one of those links you are connecting another website or Internet resource. VESTA has no responsibility or liability for, or control over, those other website or Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other website to learn how they collect and use your personal information.